The Library does not charge fines for late items. However, when materials are overdue the Library follows this procedure:
When the item is three business days overdue, the first of a series of three automated overdue notices will be emailed to the patron’s email account.
When the item is one month overdue, a billing notice will be emailed indicating (where applicable) that the patron’s grades will be held until the item is returned or paid for.
When the item is forty-one business days overdue it is assumed to be lost and a bill for the replacement cost of each lost item plus a $25 processing fee per item will be sent to the patron. In addition, the patron’s library privileges will be suspended.
If the item is not returned nor the fee paid, a letter of intent will be mailed to the patron informing them that their account will be turned over to a collection agency if the item is not returned by a specified date (usually two weeks).
After the deadline has passed, the patron’s account will be turned over to Action Collection Services. At this point the patron’s original fines will be increased by 33% and their library account and CWI Student Account (where applicable) will remain frozen until materials are returned and/or all fees are paid in full.