Tuition and Fee Refunds

Tuition and Fee Refunds are processed after the Census Date each semester (the tenth day of instruction for Fall and Spring and the fifth day of instruction for Summer).

  • 100 percent refund minus any non-refundable fees if class(s) dropped before the close of business on Census Date
  • No Refund will be given if withdrawal of classes occurs after close of business on Census Date.
  • A current address with College of Western Idaho is needed to receive any refund.

NOTE: Census Date and deadlines vary for Career and Technical Education (CTE), Workforce Development (WD), and other courses that do not follow the standard start/end dates.

Refund Methods

Refund Method How long it takes to get your money About this method
Direct Deposit

In most cases funds are available in 1-2 business days

  • What it is: an electronic transfer of your refund into your personal checking or savings account.

  • What you need to do: have your account number and routing number available when you Sign Up.
Blackboard Pay Prepaid Debit MasterCard (CWIPay)

In most cases funds are available the same day they are sent to Blackboard Pay

  • What it is: a Blackboard Pay Prepaid Debit MasterCard called CWIPay that is mailed to you. When your refund is ready, it will be loaded onto your card. You can make purchases anywhere MasterCard is accepted and withdraw cash for free at any ATM. Certain fees may apply to the use of the card.

  • If you have questions about the CWIPay Prepaid Card and how it works, Click Here.
Paper Check

In most cases checks will be mailed out in 1–2 business days and arrive within 3–7 business days

  • What it is: If you do not select a refund method, a check will be mailed to the address on file at CWI.

  • What you need to do: ensure that your mailing address is up to date at CWI. Validate Your Current Address

Choose a Refunding Method

If you are eligible for a refund, you have the option of choosing how you would like to receive your money.  Here’s how:

Make sure you have all the necessary information. You will need the following: *

  1. Your CWI Student ID
  2. Your Date of Birth
  3. Your CWI Email Address

*If you do not have your CWI student ID or email address, please contact One Stop Student Services at 208.562.3000.

Click the Enroll button to enroll with Blackboard Pay and select your refund method.  You will be directed to the Money Network website.  Select “Enroll Now”, verify your identity, and follow the on screen instructions.


Refunds FAQ

Tuition and Fee Refunds for Dropped Classes

If you drop one or more of your classes before the close of business on Census date of any semester for which you are registered, you will receive a 100 percent refund of the tuition and fees charged.

If you withdraw from one or more classes after the close of business on Census date in any semester for which you are registered, you will be billed the full cost of those classes and not receive a refund.

Non-Refundable Fees

Fees which are non-refundable include but are not limited to:

  • Payment Plan Fee
  • Late Fee
  • Reinstatement Fee
  • Returned Check (NSF) Fee

Financial Aid Refunds

Financial aid funds are used first to pay direct institutional costs (tuition, fees, and other institutional charges). If your financial aid funds exceed the amount owed to CWI for tuition, fees, and other institutional charges you will receive a refund. For more information, please refer to Financial Aid Disbursements and Refunds

After I sign up, do I have to sign up every term?

No. Your refund choice will apply to all future refunds. You can change your refund method as often as you like, but be sure to allow at least one week for the change to be processed.

For help signing up, to change from an electronic refund method to a paper check or if you do not receive your funds, please call 1.800.822.4283.

Direct Deposit FAQ

Can I use my debit card number to set up direct deposit?

No. You must use your bank account and routing number printed on the bottom of your check. If you enter your debit card number, your deposit will be rejected.

What happens if I entered my account number incorrectly?

The bank will check to make sure the account number is valid, but they do not verify that the bank account you entered belongs to you!

  • If you entered a valid account number that belongs to someone else, the deposit will go to that account. We can try to recover the funds, but there is no guarantee.
  • If you entered an invalid account number, the deposit will be returned and an attempt will be made to contact you.

Contact Information

Student Support Resource
BlackboardPay 1.800.822.4283

Manage CWIpay Account

If you have already enrolled with BlackboardPay and would like to log in and manage your account, please click the Money Network Account button below.

Money Network Account

If you have questions about the CWIpay Prepaid Debit MasterCard please click here.

ATM Locations

CWI does not have an ATM located on its campuses.  However, there are many ATMs located nearby.  Click here to find the closest ATM to your location.

Search for ATM Locations

Changing Refund Preference

Contacting MoneyNetwork Customer Service

Please call: 1-800-822-4283

Follow the prompts:

  • 1 - for English
  • 2 - for Spanish
  • 3 - for all other languages (or for Customer Service)

Then select from the following options:

  • 1 - Hear the Balance or Activate a Card
  • 2 - Card Account Information or Customer Service
  • 3 - Lost or Stolen Card (or for Customer Service)
  • 4 - ACH Direct Deposit or Check

If the student has a card, they will enter the 16 digit card/account number once a selection has been made and have the ability to access all account information, make changes, or talk with a customer service representative.

If the student does not have a card, they will need to select 3 during either of the menu prompts to talk to a customer service representative.


Change Preference

To change or view refund preference online:

  • Go to 
  • Click the Enroll Now button
  • Click Next
  • Enter Student ID (including preceding zeros)
  • Birthdate (MM/DD/YYYY)
  • Enter CWI Email Address ([email protected])
  • On the next screen a token (series of letters and numbers) will be generated and sent to the student’s CWI email.  Without exiting the Money Network website, retrieve the token from the student’s CWI email. Type or copy/paste the token in the field on the MoneyNetwork website and hit enter.
  • A screen will open where the student can verify the refund preference information and update or change if necessary.