FAQ - General

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Where can I get a catalog?

At One Stop Student Services.

Help Desk - Email

What is my email address?

Your email address is your username, appended by "@mycwi.cc". For example, a student with a username of "johnsmith" would have an email address of johnsmith@mycwi.cc.

  • In most cases, your username will follow the format of [preferred name][last name].

    For example, a user with a preferred name of "John" and a last name of "Smith" will have a username of johnsmith.
What is my initial email password?

When your student account is created, you are assigned a default password that must be changed before you can access your email account. Please follow the steps in the: New Student Guide

Who do I contact for help with my email account?

The CWI Help Desk is your first point of contact for email issues. CWI Help Request Form

More information on your email account can be found in the FAQ section on email issues or on the email support page.

Will I be able to keep my email after graduation?

Yes, your email account will be available after graduation. To logon, browse to: http://mail.mycwi.cc.

Will I be required to use Windows Live?

Yes, this is your official CWI email account.  All official CWI email will be sent to your Windows Live account.

Will Windows Live save all of my sent messages?

By default Windows Live will not save your sent messages.  You will need to enable this feature through the options menu under the "Customize your mail."

Online Scholarship Application

How do I know if I have been admitted to CWI?

Admitted students have an assigned student ID. If you have applied for admission and do not yet have a student ID you have not been admitted. Please wait for your student ID to be assigned before completing the online scholarship application.

I am a new student at CWI and I do not have a GPA yet and it is a required field. What should I do?

Please enter 0.0 in the GPA field if you do not yet have a GPA at CWI. Your high school or previous college GPA will be used to evaluate your eligibility for scholarships.

I am enrolled at both CWI and another institution of higher education. Am I a dual credit student?

No. 'Dual Credit' on the scholarship application refers to high school students taking college credits while in high school.

I am enrolled at both CWI and another institution of higher education. Am I a dual credit student?

No. 'Dual Credit' on the scholarship application refers to high school students taking college credits while in high school.

I am enrolled in a Professional Technical Education (PTE) program but it is not listed. Do I still qualify for a scholarship?

Yes, there are several scholarships available for any PTE program. Please select 'My program is not listed' and you will be considered for those general PTE scholarships.

I am enrolled in a Professional Technical Education (PTE) program but it is not listed. Do I still qualify for a scholarship?

Yes, there are several scholarships available for ANY PTE program. Please select 'My program is not listed' and you will be considered for those general PTE scholarships.

I am not sure what to do on the 'Attach Documents' page.

This page is optional. Students can attach additional documents that they would like to have considered by the scholarship committee. This is not required. Student transcripts will be reviewed directly from the student's record and do not need to be uploaded. You can simply select 'Save and Continue' to move to the next section of the scholarship application.

I am professionally licensed in real estate or have another professional certification that is required for providing a professional service. Does this disqualify me from receiving a scholarship?

This question specifically relates to one scholarship. Students that have prior degrees or professional certifications will be ineligible for one type of scholarship but still be considered for other CWI scholarships.

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